Valet Parking Attendant

Hotel Indigo
Gatlinburg, TN

🌟Luxury Valet Parking Attendant – Elevate Guest Experiences 🚗🔑
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🚗 Parking Attendant –✨ Frontline Luxury Service ✨

Are you someone who thrives on first impressions and delivering 5-star service from the curb to the lobby? We are searching for a friendly, sharp, and service-driven Parking Attendant to welcome our guests and create a seamless arrival and departure experience.

As the face of our valet team, you’ll be more than just a driver—you’ll be a trusted ambassador of hospitality, helping guests with luggage, offering local recommendations, and ensuring their first and last moments with us are memorable.

🌟 What You’ll Do:

  • Greet guests warmly, assist with opening doors, handle luggage courteously, and offer key information about the property, services, and local attractions.
  • Safely drive, park, and retrieve vehicles, adhering to best safety practices and maintaining smooth traffic flow throughout the valet area.
  • Maintain a polished appearance, use guest names when possible, and communicate clearly—both in person and via radio—with other team members.
  • Issue claim checks, document key tags, vehicle locations, and guest details accurately. Collect parking fees or process charges as required.
  • Respond to guest inquiries—directions, hotel policies, local events—and resolve basic concerns, escalating when necessary.
  • Monitor and maintain cleanliness in parking areas, valet stations, and guest-facing zones. Manage trash and debris as needed.
  • Keep track of valet supplies and report needs to supervisors. Ensure pay kiosks or ticketing systems are operational, if applicable.

🔑 What You Bring:

  • Minimum high school diploma or GED preferred.
  • Valid driver’s license with a clean driving record.
  • Strong customer service skills, friendly demeanor, and professional appearance.
  • Physical ability to handle luggage, stand or walk for extended periods, and navigate in various weather conditions.
  • Availability during days, nights, weekends, and holidays, to align with hotel peak times and events.

✅ Bonus Points For:

  • Experience in a boutique or luxury hotel
  • Familiarity with ADA policies, pet-friendly services, or valet systems
  • Strong communication skills (in-person and over radio)

Join a team that values connection, class, and care. Apply now!

Our company provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Hotel Indigo

Hotel with 136 Rooms

Discover the Soul of the Smokies at Hotel Indigo Gatlinburg

Coming soon to the heart of downtown Gatlinburg, Hotel Indigo by IHG is redefining mountain hospitality with a bold, boutique experience unlike anything else in the area. Located at 229 E. Parkway, just minutes from the entrance to the Great Smoky Mountains National Park, our hotel is where modern design meets the spirit of the mountains — and where every stay is infused with the creativity, warmth, and energy that define Gatlinburg.

As part of the Hotel Indigo brand, we believe every neighborhood has a story. Here, that story is told through inspired interiors, local art, elevated amenities, and thoughtfully crafted spaces that reflect the rugged beauty and cultural richness of the Smokies. From hand-picked regional touches to service that feels like home, Hotel Indigo Gatlinburg offers a stay that’s both refreshingly local and unmistakably upscale.

A Rooftop Escape Like No Other
The highlight of your stay? Our rooftop bar and lounge, featuring a one-of-a-kind swim-up pool with an infinity edge overlooking the breathtaking mountain landscape. Sip handcrafted cocktails as you float in luxury, or enjoy sunset views with friends around the fire pits — this is your elevated escape in every sense of the word.

Start Your Day Right
Fuel your adventures with the convenience of an on-site Starbucks® in the lobby, perfect for grabbing your favorite coffee, tea, or breakfast on the go before exploring the town or hitting the trails.

Whether you’re here for adventure, relaxation, or a little of both, Hotel Indigo Gatlinburg invites you to stay curious, stay inspired, and experience the Smokies in a whole new way.

Opening soon — we can't wait to welcome you.

Our Office
1811 Commons Point Drive

Knoxville, TN 37932

Reach Us At
865-539-0588

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Email Us At
info@mgibsonhotels.com

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