Night Auditor

SpringHill Suites by Marriott Chattanooga North/Ooltewah
Ooltewah, TN

SpringHill Suites by Marriott Chattanooga North/Ooltewah

8876 Old Lee Highway

Ooltewah, TN 37363

Telephone (423) 301-5669

Hotel with 106 Rooms
Managed By Gibson Hotel Management, Inc.

Franchise Travel Discounts, Vision and Dental Insurance, Voluntary Benefits, 401(k), Daily Pay, PTO, Free TeleHealth Program

๐Ÿš€ Award-Winning Night Auditor Role: Join Our Hospitality Team & Elevate Your Career! ๐Ÿ”‘
Variable

๐ŸŒ™ย NOW HIRING: NIGHT AUDITOR ๐ŸŒ™
๐Ÿ›Ž๏ธ Overnight | Detail-Oriented | Career-Building Opportunity ๐Ÿ›Ž๏ธ

Donโ€™t think of this as just another jobโ€ฆ this is so much more.
Join our award-winning hospitality team and step into a role where youโ€™re truly valued, supported, and appreciated. As a Night Auditor, youโ€™ll play a critical role in guest satisfaction and hotel operationsโ€”all while building real career momentum in hospitality.

๐Ÿš€ Why This Opportunity Stands Out:
โœจ Careerย growth & development opportunities
๐Ÿค A positive, team-driven work environment
๐Ÿจ Hands-on experience in the hospitality industry
๐Ÿ’ต Competitive pay
๐ŸŒด Paid PTO
๐Ÿฉบ FREE Telehealth
๐Ÿ’ฐย DAILY PAY through ZayZoon
๐Ÿฆท Optional benefits: Dental, Vision, STD, LTD & Life Insurance, FSA, Hospital, Critical Illness, 401(k) with company match
โœˆ๏ธ Generous Travel Discounts
๐Ÿ’ธ Employee Referral Incentives

๐Ÿ‘‰ Bottom line: We invest in YOU.

We are currently seeking Night Auditors available to start immediatelyโ€”come grow with us!


๐Ÿ›Ž๏ธ Primary Responsibilities:

  • Greet and assist guests during overnight check-in and check-out ๐ŸŒ™

  • Complete guest registrations, secure payments, and verify or adjust billing

  • Confirm guest information, room rates, and room selections

  • Create and code electronic room keys ๐Ÿ”‘

  • Assist guests with reservations and requests in a friendly, professional, and timely manner

  • Address guest concerns by researching and resolving issues to ensure satisfaction ๐Ÿ˜Š

  • Provide consistent, high-quality guest service

  • Anticipate guest needs and exceed expectations whenever possible

  • Implement creative solutions while adhering to brand standards

  • Run the Night Audit process each night with accuracy and attention to detail ๐Ÿ“Š

  • Maintain thorough knowledge of hotel offerings, including:

    • Hotel services and amenities

    • Room categories and rates

    • Packages and promotions

  • Build strong, professional relationships with guests, clients, and groups

  • Provide knowledge of the local area to assist guest inquiries ๐Ÿ“


๐Ÿง  Skills & Experience:

  • Guest service experience preferred

  • Professional, mature, and reliable โ€” a must

  • Previous hotel experience a plus ๐Ÿจ

  • Strong attention to detail ๐Ÿ”

  • Team player with excellent organizational skills

  • Professional written and verbal communication skills


๐ŸŒˆ Equal Opportunity Employer
We proudly provide equal employment opportunities to all employees and applicants and prohibit discrimination or harassment of any kind in accordance with federal, state, and local laws.

Our company provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

SpringHill Suites by Marriott Chattanooga North/Ooltewah

Hotel with 106 Rooms

Find style and substance at our Ooltewah, Tennessee, hotel

Discover a contemporary take on classic comforts at SpringHill Suites Chattanooga North/Ooltewah. Located in Ooltewah, Tennessee, our hotel places you near numerous attractions such as the Summit Softball Complex, Southern Adventist University and Hamilton Place. Start your day with our hotel's complimentary breakfast or head to our on-site restaurant, Creekside Bar + Grille, and choose from delectable American fare. We offer 1,964 square feet of versatile venue space designed to accommodate your Tennessee events. Stay active at the 24-hour fitness center, stocked with cardio equipment and free weights, or take a swim in our outdoor pool. After a day of exploring Ooltewah, retreat to a spacious hotel suite featuring free Wi-Fi, smart TVs, spa-like bathrooms and separate work and sleep areas. Travel with confidence at SpringHill Suites Chattanooga North/Ooltewah.

Our Office
1811 Commons Point Drive

Knoxville, TN 37932

Reach Us At
865-539-0588

Call for more information

Email Us At
info@mgibsonhotels.com

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