Hotel Indigo
229 E. Parkway
Gatlinburg, TN 37788
Managed by Gibson Hotel Management, Inc.
Twitter twitter.com/GibsonHotels
Franchise Travel Discounts, Vision and Dental Insurance, Voluntary Benefits, 401(k), Daily Pay, PTO, and Free TeleHealth Program
Current Job Openings
- Restaurant Utility
- Front Desk Agent
- Front Office Supervisor
- Housekeeper
- Rooms Inspector (Housekeeper)
- Houseman
- Housekeeping Manager
- Director of Outlets
- Food and Beverage Manager
- Rooftop Restaurant Server
- Rooftop Bartender
- Maintenance Technician
- Hotel Restaurant Cook
- Kitchen Manager
- Lobby / Pool Attendant
- Hotel Restaurant Expeditor
- Hotel Barback
- Laundry Attendant
- Pool Bartender
- Butler
Elevate Guest Experiences as a Service-Oriented Butler - Apply Now at our beautiful full-service SOON TO OPEN - HOTEL INDIGO in the heart of the Smokies in Gatlinburg, TN!Variable
Now Hiring: Butler
Department: Guest Services
We’re seeking a highly professional and service-oriented Butler to provide a truly personalized guest experience that sets our hotel apart.
About the Role:
As a Butler, you’ll be the personal point of contact for our guests—offering tailored services, anticipating needs, and ensuring every detail of their stay exceeds expectations. From suite readiness to dinner reservations, your job is to make the exceptional feel effortless.
Key Responsibilities:
- Greet and welcome hotel guests, provide personalized services, anticipate guest needs, and address guest concerns.
- Inspect the guest’s suite, preparing any needed items, ensuring cleanliness and tidiness and assist with the luggage.
- Offer personal assistance to the guest, running errands, making reservations, coordinating travel arrangements, and handling other special requests.
- Assist with dining arrangements, make recommendations for entertainment, and ensure a smooth experience.
- Communicate effectively with other hotel departments to ensure guest needs are met and preferences are accommodated.
- Work collaboratively with other hotel staff to ensure a seamless guest experience.
- Maintain a high level of discretion and professionalism in all interactions with guests.
- Other duties may be assigned as necessary.
What We’re Looking For:
- Prior relevant experience is a must, a minimum of 6 months.
- Prior hospitality experience is a plus, especially in a luxury hotel environment.
- Ability to effectively deal with guests and associates in a friendly manner.
- Professional appearance and courteous demeanor always.
- Excellent customer relations, communication and organizational skills.
- Ability to think on your feet and use initiative when necessary.
- Ability to work varied schedules including evenings, weekends, and holidays.
Why Join US?
We offer more than just a job—we offer a chance to be part of a tight-knit, guest-focused team in a unique atmosphere!
Apply today and bring your hospitality career to the next level with us!
Our company provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Hotel Indigo
136 Room Hotel
Discover the Soul of the Smokies at Hotel Indigo Gatlinburg
Coming soon to the heart of downtown Gatlinburg, Hotel Indigo by IHG is redefining mountain hospitality with a bold, boutique experience unlike anything else in the area. Located at 229 E. Parkway, just minutes from the entrance to the Great Smoky Mountains National Park, our hotel is where modern design meets the spirit of the mountains — and where every stay is infused with the creativity, warmth, and energy that define Gatlinburg.
As part of the Hotel Indigo brand, we believe every neighborhood has a story. Here, that story is told through inspired interiors, local art, elevated amenities, and thoughtfully crafted spaces that reflect the rugged beauty and cultural richness of the Smokies. From hand-picked regional touches to service that feels like home, Hotel Indigo Gatlinburg offers a stay that’s both refreshingly local and unmistakably upscale.
A Rooftop Escape Like No Other
The highlight of your stay? Our rooftop bar and lounge, featuring a one-of-a-kind swim-up pool with an infinity edge overlooking the breathtaking mountain landscape. Sip handcrafted cocktails as you float in luxury, or enjoy sunset views with friends around the fire pits — this is your elevated escape in every sense of the word.
Start Your Day Right
Fuel your adventures with the convenience of an on-site Starbucks® in the lobby, perfect for grabbing your favorite coffee, tea, or breakfast on the go before exploring the town or hitting the trails.
Whether you’re here for adventure, relaxation, or a little of both, Hotel Indigo Gatlinburg invites you to stay curious, stay inspired, and experience the Smokies in a whole new way.
Opening soon — we can't wait to welcome you.