Cafe Attendant

Hotel Indigo
Gatlinburg, TN

Hotel Indigo

229 E. Parkway

Gatlinburg, TN 37788

Hotel with 136 Rooms
Managed By Gibson Hotel Management, Inc.

Franchise Travel Discounts, Vision and Dental Insurance, Voluntary Benefits, 401(k), Daily Pay, PTO, Free TeleHealth Program

🌟 Join Bear Trail Cafe as a Cafe Attendant - Craft Memorable Guest Experiences! ☕
Variable

🌟 Now Brewing: Exceptional Talent!
Position: Cafe Attendant 

Are you passionate about coffee, hospitality, and crafting memorable guest experiences? We’re seeking a skilled and service-driven Cafe Attendant to join our upscale coffee shop - Bear Trail Cafe, where every cup tells a story—and every interaction matters.

As a Cafe Attendant, you’ll be the friendly face behind the counter, creating handcrafted beverages, recommending delicious pastries, and ensuring guests enjoy a warm, welcoming atmosphere. This is your chance to bring energy, artistry, and professionalism to a refined hotel setting.

🔹 What You'll Do
• Craft high-quality coffee, espresso, and tea drinks to hotel standards
• Greet guests with warmth, professionalism, and attention to detail
• Maintain a clean, stylish, and organized shop environment
• Operate espresso machines and other equipment safely and skillfully
• Upsell featured drinks, pastries, and retail items with enthusiasm
• Assist with inventory and restocking
• Follow all safety, sanitation, and cash-handling protocols
• Collaborate with a team that values service and hospitality excellence

🔹 What We’re Looking For
• Previous barista, cafe attendant or premium F&B experience preferred
• A genuine passion for coffee and guest service
• Strong communication and multitasking skills
• Ability to stay cool under pressure in a fast-paced environment
• Flexible availability, including mornings, weekends, and holidays
• A polished appearance that reflects our luxury standards

🔹 Physical Requirements
• Able to stand for extended periods and lift up to 30 lbs
• Manual dexterity to operate machines and prep drinks

🎯 Ready to serve up excellence—one cup at a time?
Apply now and become part of a team that’s redefining hospitality from the very first sip.

Our company provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Hotel Indigo

Hotel with 136 Rooms

Discover the Soul of the Smokies at Hotel Indigo Gatlinburg

Coming soon to the heart of downtown Gatlinburg, Hotel Indigo by IHG is redefining mountain hospitality with a bold, boutique experience unlike anything else in the area. Located at 229 E. Parkway, just minutes from the entrance to the Great Smoky Mountains National Park, our hotel is where modern design meets the spirit of the mountains — and where every stay is infused with the creativity, warmth, and energy that define Gatlinburg.

As part of the Hotel Indigo brand, we believe every neighborhood has a story. Here, that story is told through inspired interiors, local art, elevated amenities, and thoughtfully crafted spaces that reflect the rugged beauty and cultural richness of the Smokies. From hand-picked regional touches to service that feels like home, Hotel Indigo Gatlinburg offers a stay that’s both refreshingly local and unmistakably upscale.

A Rooftop Escape Like No Other
The highlight of your stay? Our rooftop bar and lounge, featuring a one-of-a-kind swim-up pool with an infinity edge overlooking the breathtaking mountain landscape. Sip handcrafted cocktails as you float in luxury, or enjoy sunset views with friends around the fire pits — this is your elevated escape in every sense of the word.

Start Your Day Right
Fuel your adventures with the convenience of an on-site Starbucks® in the lobby, perfect for grabbing your favorite coffee, tea, or breakfast on the go before exploring the town or hitting the trails.

Whether you’re here for adventure, relaxation, or a little of both, Hotel Indigo Gatlinburg invites you to stay curious, stay inspired, and experience the Smokies in a whole new way.

Opening soon — we can't wait to welcome you.

Our Office
1811 Commons Point Drive

Knoxville, TN 37932

Reach Us At
865-539-0588

Call for more information

Email Us At
info@mgibsonhotels.com

Send us a message