Rooms Inspector (Housekeeper)

Hotel Indigo
Gatlinburg, TN

Join our beautiful hotel - assisting the Housekeeping team, taking them to the next level!
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ARE YOU A DYNAMIC LEADER?? A TEAM PLAYER?? DO YOU ENJOY HELPING PEOPLE SUCCEED?? ARE YOU LOOKING TO ADVANCE YOUR CAREER WITH A GROWING COMPANY? IF YOU ANSWERED "YES" TO ALL OF THE ABOVE QUESTIONS, THEN WE ARE LOOKING FOR YOU!! We provide COMPETATIVE PAY!!  FREE participation in our Telehealth program!!  PAID PTO!!!  Voluntary benefits such as:  DENTAL, VISION, STD, LTD, LIFE INSURANCE!!  Generous TRAVEL DISCOUNTS!!!  Employee referral INCENTIVES!! We also offer DAILY PAY through our partner Zayzoon!

We have several exciting opportunities within our housekeeping department!! The ideal candidates will have experience leading teams to success through positivity and goal-oriented tasks.

Primary Responsibilities of a Room Inspector:

  • Keep current with updated list of checkouts
  • Inspect all clean rooms & update them in the computer
  • Adhere to M. Gibson Hotels employee handbook, standard code of conduct, policies and procedures
  • Ensure housekeepers have set PTAC units at proper levels (including heating & air)
  • Work closely with the Executive Housekeeer to ensure directives are met
  • Assist as needed with each new housekeeper through example, observation, demonstration, constructive feedback
  • Coordinate with our maintenance team regarding items requiring repair
  • Make sure that any problem in the room is corrected by the housekeeper who first cleaned the room and prior to the room being reported clean to the front desk

Guest Service & Satisfaction

  • Housekeeping of at least 2 years preferred
  • Responds promptly to any guest's inquiries or complaints
  • Shows personal control in front of guests by maintaining positive attitude, staying calm & patient, avoiding use of negative language, and never displaying anger
  • Demonstrates a commitment to servicing the guest; takes initiative to speak to a guest
  • Acknowledges every guest with eye contact, nod, & greeting

Our company provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Hotel Indigo

136 Room Hotel

Discover the Soul of the Smokies at Hotel Indigo Gatlinburg

Coming soon to the heart of downtown Gatlinburg, Hotel Indigo by IHG is redefining mountain hospitality with a bold, boutique experience unlike anything else in the area. Located at 229 E. Parkway, just minutes from the entrance to the Great Smoky Mountains National Park, our hotel is where modern design meets the spirit of the mountains — and where every stay is infused with the creativity, warmth, and energy that define Gatlinburg.

As part of the Hotel Indigo brand, we believe every neighborhood has a story. Here, that story is told through inspired interiors, local art, elevated amenities, and thoughtfully crafted spaces that reflect the rugged beauty and cultural richness of the Smokies. From hand-picked regional touches to service that feels like home, Hotel Indigo Gatlinburg offers a stay that’s both refreshingly local and unmistakably upscale.

A Rooftop Escape Like No Other
The highlight of your stay? Our rooftop bar and lounge, featuring a one-of-a-kind swim-up pool with an infinity edge overlooking the breathtaking mountain landscape. Sip handcrafted cocktails as you float in luxury, or enjoy sunset views with friends around the fire pits — this is your elevated escape in every sense of the word.

Start Your Day Right
Fuel your adventures with the convenience of an on-site Starbucks® in the lobby, perfect for grabbing your favorite coffee, tea, or breakfast on the go before exploring the town or hitting the trails.

Whether you’re here for adventure, relaxation, or a little of both, Hotel Indigo Gatlinburg invites you to stay curious, stay inspired, and experience the Smokies in a whole new way.

Opening soon — we can't wait to welcome you.

Our Office
1811 Commons Point Drive

Knoxville, TN 37932

Reach Us At
865-539-0588

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Email Us At
info@mgibsonhotels.com

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