Assistant General Manager

Hotel Indigo
Gatlinburg, TN

Seeking a Dynamic Assistant General Manager for our Thriving Hotel - Lead, Inspire, Succeed! 🌟 #HospitalityLeadership #JoinOurTeam
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We're Hiring an Assistant General Manager for our thriving hotel!
📍 Be the heartbeat of our hotel team!

🕰️ Full Time | Salaried | Exempt

Are you a motivated go-getter, passionate about hospitality and ready to take the next big step in your leadership journey? We're on the lookout for a dynamic, driven, Assistant General Manager who thrives in a fast-paced environment and knows how to inspire a team to deliver exceptional guest experiences.

As our Assistant General Manager, you'll work closely with the General Manager to keep the hotel running smoothly, efficiently, and with a smile. Your focus? People. Product. Profit. In that order!

Why You’ll Love Working with Us:
💰 Competitive Pay (based on your experience)
🦷 Health, Dental, Vision & Life Insurance
📱 Free Telehealth services
💸 401(k) plan & Daily Pay access — because payday should be on your terms
🏨 A chance to grow in your hospitality career with a team that supports you

What You’ll Be Doing:
✨ Lead and support department heads across the hotel
✨ Build strong, positive relationships with your team through open communication and timely response of all items concerning their areas of supervision 
✨ Help set goals, create action plans, and celebrate progress
✨ Monitor performance on a set schedule and report wins (and challenges) to the GM and their effect on profitability and stability of hotel operations
✨ Keep our guests happy by ensuring a safe, high-quality experience from check-in to check-out

What You Bring to the Table:
âś…Previous management and guest service experience

âś… A positive attitude and attention to detail

âś… Strong organizational and communication skills

✅ A team-first mindset — you love collaboration!

✅ Professional written and verbal communication skills 

âś… Physical ability to stay active during your shift (standing, walking, lifting up to 25 lbs)

✅1–2 years of leadership experience preferred

✅ 3–5 years in hospitality preferred

✅ College degree a plus, but not required — we value experience and energy!

👋🏼Ready to make a real impact and have some fun doing it? Apply now and let’s grow together! 🍍

Our company provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Hotel Indigo

Hotel with 136 Rooms

Discover the Soul of the Smokies at Hotel Indigo Gatlinburg

Coming soon to the heart of downtown Gatlinburg, Hotel Indigo by IHG is redefining mountain hospitality with a bold, boutique experience unlike anything else in the area. Located at 229 E. Parkway, just minutes from the entrance to the Great Smoky Mountains National Park, our hotel is where modern design meets the spirit of the mountains — and where every stay is infused with the creativity, warmth, and energy that define Gatlinburg.

As part of the Hotel Indigo brand, we believe every neighborhood has a story. Here, that story is told through inspired interiors, local art, elevated amenities, and thoughtfully crafted spaces that reflect the rugged beauty and cultural richness of the Smokies. From hand-picked regional touches to service that feels like home, Hotel Indigo Gatlinburg offers a stay that’s both refreshingly local and unmistakably upscale.

A Rooftop Escape Like No Other
The highlight of your stay? Our rooftop bar and lounge, featuring a one-of-a-kind swim-up pool with an infinity edge overlooking the breathtaking mountain landscape. Sip handcrafted cocktails as you float in luxury, or enjoy sunset views with friends around the fire pits — this is your elevated escape in every sense of the word.

Start Your Day Right
Fuel your adventures with the convenience of an on-site Starbucks® in the lobby, perfect for grabbing your favorite coffee, tea, or breakfast on the go before exploring the town or hitting the trails.

Whether you’re here for adventure, relaxation, or a little of both, Hotel Indigo Gatlinburg invites you to stay curious, stay inspired, and experience the Smokies in a whole new way.

Opening soon — we can't wait to welcome you.

Our Office
1811 Commons Point Drive

Knoxville, TN 37932

Reach Us At
865-539-0588

Call for more information

Email Us At
info@mgibsonhotels.com

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